Right of withdrawal & returns
Not 100% satisfied with your last Cheeky Chain purchase? No problem. You can easily return your Cheeky Chain items, conveniently up to 14 days after your order.
If your Cheeky Chain item is already damaged when you receive it, you can of course return it with proof and pictures (by email to firstname.lastname@example.org) and get a full refund.
You would like to have an item in a different color or design?
Then simply send the unwanted items back to us like a return and reorder your new items in the matching color or finish.
How does the return work?
Pack the article you want to return (use the original packaging) and send the package to the following address:
KLS Trading GmbH
Ettlinger street 43
The return costs are to be paid by the buyer.
After we have received and accepted your return, we will refund the purchase amount within the next 14 days.
Please note that we will only refund the amount via the payment method you used at the time of purchase. Please keep your postal receipt until the refund is completed.
Do you have any further questions? Please use our contact form!